R
ROTTAY
About
Case Studies
Careers
GitHub
Contact

Customer Success

How leading enterprises reduced operational costs by 40% and improved customer satisfaction scores by 35% with our voice AI platform

Banking & FinanceHealthcareRetail & E-commerceManufacturingEntertainmentTechnology
Enterprise
Grade Solutions
Multi-Cloud
Infrastructure
24/7
Support Available
SOC 2
Compliant
TelecommunicationsVoice AI Platform

Automating Tier-1 Support at Scale

Major US Telecommunications Provider

Challenge

Handling 2M+ monthly support calls with average wait times exceeding 15 minutes during peak hours

Solution

Deployed voice AI agents with custom training on 500K historical call transcripts and real-time sentiment analysis

"Rottay's voice AI handles complex multi-turn conversations better than any solution we evaluated. Implementation took just 6 weeks."

— SVP of Customer Experience
Read Full Case Study

Key Results

Automated
Tier-1 support calls
Faster
Resolution time
Reduced
Operational costs
Improved
Customer satisfaction
HealthcareVoice Automation Suite

HIPAA-Compliant Voice Scheduling

Multi-State Healthcare Network

Challenge

Managing high volume appointment requests across multiple facilities with significant no-show rates

Solution

Integrated voice AI with Epic/Cerner EMR systems for automated scheduling, reminders, and rescheduling

"The platform handles complex scheduling logic across multiple providers and locations seamlessly. ROI achieved in 4 months."

— Chief Medical Officer
Read Full Case Study

Key Results

Automated
Scheduling workflow
Reduced
No-show rates
Saved
Staff hours
HIPAA
Fully compliant
Financial ServicesVoice Biometric Authentication

Voice Biometric Authentication

Digital Banking Platform

Challenge

Account takeover fraud with traditional authentication methods

Solution

Implemented voice biometric authentication with liveness detection and continuous verification

"Voice biometrics eliminated password-related tickets while significantly improving security. Best infrastructure decision we made."

— CISO
Read Full Case Study

Key Results

Reduced
Fraud incidents
Seconds
Authentication time
High
Accuracy rate
Protected
Customer accounts
Transportation & LogisticsAI Dispatch System

Automating Fleet Dispatch Operations

National Logistics Provider

Challenge

Coordinating 5,000+ daily deliveries across 300 drivers with manual dispatch processes

Solution

Voice-enabled dispatch system with real-time route optimization and driver communication

"The voice interface allows our dispatchers to manage 3x more drivers efficiently. Integration with our TMS was seamless."

— VP of Operations
Read Full Case Study

Key Results

Increased
Delivery capacity
Optimized
Fuel consumption
Faster
Delivery times
Improved
On-time delivery

Transforming Industries Worldwide

Our solutions adapt to the unique challenges of each sector

Financial Services

Secure, compliant solutions for banking, insurance, and fintech

Healthcare

HIPAA-compliant AI for patient care and operational efficiency

Retail & E-commerce

Omnichannel intelligence and personalized customer experiences

Manufacturing

Supply chain optimization and predictive maintenance

Technology

Developer tools and infrastructure for the next generation

Government

Secure, transparent solutions for public sector innovation

Ready to Write Your Success Story?

Join the enterprises already transforming with ROTTAY

Schedule a DemoExplore Solutions
R
ROTTAY

Full-stack development studio building the future of AI and blockchain technology.

Building exceptional software since 2024

Products

  • BitHire.ai
  • TicketGenius
  • MarketFlow
  • DollarEx

Company

  • About
  • Careers
  • Blog
  • Contact

Connect

  • GitHub
  • LinkedIn
  • Email
  • +1 (305) 490-0555

© 2024 ROTTAY. All rights reserved.

Privacy PolicyTerms of Service